We flew Virtually in just vision from the place, after which you can the captain arrived on and mentioned which the technical difficulty was performing up, and rather than landing wherever our spot was, they necessary to change back to obtain it serviced by people today that could really do this.
I are already around the mobile phone for three hrs wanting to solve a difficulty the place my bag was break up open and my belongings lacking.
My spouse is in a nursing house with Alzheimer’s condition. American is Making the most of my unlucky situation by insisting I fork out to transfer his miles to my account although I'm the just one who is accuring the miles even though shopping While using the Benefit card. Shame on American Airways. A technician can attain this having a couple strokes in minutes.
Once i arrived in the airport I requested both of those on the ticket counter, after we checked our baggage, and from the Admirals Club to validate that we had been in Organization Class. Both situations I had been instructed we were in Enterprise. My Boarding Go showed seats 16A and 16B, as this is only one row guiding Business, I didn't understand until eventually I boarded that we have been in fact in Coach.
What great is producing your displeasure to this so called “customer service†if nothing at all is finished to handle the grievance.
I have expended several hours on the cellphone attempting to untangle a mistake produced in producing reservations with American Airlines on the web. Just after dealing with each of the measures in reserving a flight for my spouse and children of three (Brian, Marcela & Lorenzo Hawk) and introducing my charge card no. to purchase the 3 flights, I did not get a confirmation, but a window on my video display Having said that “This site can't be shownâ€. I took that to suggest the transaction didn't go through, so I started all once again with a distinct journey company.
American Airlines has the worst client service of all airlines I've used in my sixty three a long time. My wife’s anniversary earrings were being stolen from her suitcase on June 20, 2013 and Shopper service has REFUSED to Get hold of us again just after reporting the thief the working day it occurred.
LIES. American Airways has lied to me consistently. My bag did not arrive within the airport. I was looking ahead to an extended stretch of time within the carousel and no baggage came out for my flight. Nor did anyone from the baggage Office environment that experienced a transparent look at of the carousel appear out to state nothing at all could be coming. I checked at the Office environment plus they then stated there was NO Motive why my suitcase shouldn’t have arrived. They were being to deliver my suitcase to me at my hotel. At 2:24 PM I acquired a cellular phone get in touch with from a recorded information indicating my bag was picked up and would be delivered within just six several hours. LIE. I known as the delayed baggage range and was informed it was picked up at three PM and can be sent inside of 6 hours. LIE. I checked on the internet this night and it Bonuses stated it absolutely was picked up at 3 PM and can be delivered in 6 hours. LIE.
Certainly the worst flying working experience I have ever had on the domestic flight! Late stry for no apparent cause and took forty mins to receive to terminal. Then One more forty to receive baggage. Terrible.
I just wanted to say “thanks†for our nice expertise with American Airlines on our the latest Las Vegas excursion! Anything went easily and on time.
A substantial percent from the flying public have conservative views, like above 50%. The cure of Glenn Beck over the weekend continues to be transmitted to nearly five million people already and remains spreading.
I am pretty unhappy with this particular service from American Airlines. We experienced prepared a family vacation that we believed would start out by experiencing exceptional service from American.
I would like an tackle to mail a letter to American Airways Consumer Service, and I hope you may reply using this address.
Experienced great buyer service sine 1/17. Been pulled off the FRA flight and stayed for 2 days in Philly. Nowadays 1/19 I will resume my flight to FRA with around par documentation. To my surprise the ticket agent in the check in counter had been Totally rude, not helpful and anticipated me to hunt down my luggage which was checked in to the 17th and that I was struggling to retrieve Once i was pulled from the flight on Sunday.